Shipping policy
Processing Time
Because each item is custom printed on demand, please allow 2-5 business days for production before your order ships. You will receive a tracking number via email once your order has been shipped.
Shipping Times
- US Domestic: 3-7 business days after production (5-12 business days total)
- International: 10-20 business days after production (12-25 business days total)
Shipping times are estimates and may vary based on your location and carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and order size.
International Orders
We ship worldwide! Please note:
- International customers are responsible for any customs duties, taxes, or fees imposed by your country
- Customs processing may cause additional delays beyond our estimated delivery times
- We are not responsible for customs-related charges or delays
Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.
Delays
Shipping times are estimates and may be affected by carrier delays, customs processing, holidays, or other factors beyond our control.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed delivered to the address entered for an order. Please contact the shipping carrier to file a claim.
Contact Us
For shipping questions, please email [info@kozymomco.com]